Hotel Indigo Bintan Lagoi Beach Review: What to Know

A ferry ride from Singapore delivers guests to a new beachfront resort built on a single-use plastic free commitment. With 120 rooms and an infinity pool overlooking the South China Sea, Hotel Indigo Bintan Lagoi Beach by IHG opened in 2024 as one of the newest resort options on Bintan Island. This guide consolidates guest rating data from multiple platforms and operational details to help weekend travellers and eco-conscious visitors decide if this property fits their needs.

Last checked: 2026-07-28

Location: Pristine shores of Bintan Island, Indonesia, just 60 minutes by ferry from Singapore · Year built: 2024 · Number of rooms: 120 elegantly designed rooms · Key amenities: Infinity swimming pool, spa, fitness center, sun terrace, lush gardens, restaurant, kids club · Sustainability: Single-use plastic free property · Rating on TripAdvisor: Listed as a beautiful, large hotel with friendly staff and spacious rooms (no aggregated rating available)

Snapshot: what we know about Hotel Indigo Bintan Lagoi Beach

1 Location & setting

• Beachfront property on Gurindam Street 12 in the Lagoi Tourism Area, ~0.3 km from Lagoi Bay Lake (Hotels.com)

2 Check-in / check-out

• Check-in from 15:00; check-out at 12:00 noon; minimum check-in age 18 (Hotels.com)

Key facts at a glance

Location	Gurindam Street 12 Plot B3-01, Lagoi Tourism Area, Bintan Regency, Riau Islands 29155, Indonesia
Year opened	2024
Number of rooms	120
Key amenities	Infinity swimming pool, spa, fitness center, sun terrace, restaurant, kids club
Sustainability pledge	Single-use plastic free property
TripAdvisor ranking (Lagoi)	5th out of 15 hotels in Lagoi (German TripAdvisor site)
Trip.com global rating	9.3/10 (64 reviews)
Trip.com Korean rating	9.6/10 (47 reviews); cleanliness 9.9/10

How to get to Hotel Indigo Bintan

The most common route for Singapore travellers begins at Tanah Merah Ferry Terminal. According to Bintan Resort Ferries, the journey to Bandar Bentan Telani Ferry Terminal takes approximately 60 minutes. From the terminal, a ground transfer – typically pre-arranged through the hotel or booked on site – takes about 20 to 30 minutes to the Lagoi Tourism Area. Hotel Indigo Bintan Lagoi Beach sits roughly 0.3 km from Lagoi Bay Lake, placing it within the main resort cluster of the area, according to Hotels.com.

Singapore Changi Airport to Hotel Indigo Bintan by ferry

Travellers arriving at Singapore Changi Airport can take a taxi or private car to Tanah Merah Ferry Terminal (about 15 to 20 minutes, depending on traffic). From there, the ferry crossing to Bintan is a direct, booked service. No overnight ferry runs; daytime schedules apply. The hotel’s address on Gurindam Street 12 confirms it is inside the gated Lagoi tourism zone, where most resorts coordinate pick-up from the terminal.

Is there a ferry from Singapore to Hotel Indigo Bintan?

There is no direct ferry service to the hotel’s private jetty. All passengers must use Bandar Bentan Telani Ferry Terminal, the main sea gate to Bintan Island. The hotel does not list a private pier in any surfaced source. Ground transport from the terminal to the resort is the only available last-mile option.

How far is Hotel Indigo Bintan from the airport?

The nearest airport is Raja Haji Fisabilillah Airport in Tanjung Pinang, about a 45-minute drive north of Lagoi. Most Singapore-based travellers, however, arrive by ferry rather than by air. A typical journey from Singapore Changi Airport to the hotel, factoring in taxi, ferry, and ground transfer, runs about 2.5 to 3 hours in total.

The bottom line: Travel time from central Singapore to hotel check-in averages 2.5 to 3 hours, with the ferry leg being the fixed 60-minute segment. Pre-booking the ground transfer through the hotel or a tour operator avoids scrambling for taxis at the terminal.

What to do at Hotel Indigo Bintan

Guest reviews on Trip.com’s Korean site highlight cleanliness (9.9/10) and service (9.6/10) as standout dimensions, suggesting that the property’s pool and spa areas are well maintained. The hotel offers an infinity swimming pool, a spa with treatment rooms, a fitness centre, and a kids club. The restaurants serve Indonesian and international dishes, according to the property description on Hotels.com.

Hotel Indigo Bintan activities

Beyond the on-site amenities, the Lagoi Bay area provides beachfront walks, water sports operators, and a small retail strip. The hotel’s sun terrace and lush gardens are frequently photographed on Instagram, but no specific curated activity schedule (yoga hours, cooking classes) is listed in verified sources watched for this review. Weekend guests tend to split time between the pool and the nearby Lagoi Bay Lake.

What to do in Bintan Lagoi?

The Lagoi Tourism Area contains several other resorts, a golf course, and public beach access. Some travellers combine a stay at Hotel Indigo with a day trip to the nearby Senggarang fishing village or the Mangrove Discovery tour in Bintan. These are not hotel-managed excursions but are bookable through third-party operators at the ferry terminal or on arrival.

What this means: The hotel’s core appeal is its own pool-and-spa ecosystem rather than a built-in schedule of off-site excursions. Travellers wanting extensive guided tours may need to arrange those separately.

Is Bintan Island expensive?

Bintan is generally more affordable than Singapore for accommodation, dining, and services. The quoted price band on TripAdvisor for a standard room at Hotel Indigo ranges from roughly $232 to $500 per night, while Hotels.com lists a live example rate of around €192. That example rate – converted at mid-2025 exchange rates – lands near the lower end of the TripAdvisor band, indicating that published meta-bands can be wider than real-time OTA prices.

Cost of accommodation in Bintan

Budget options on the island, such as homestays in Tanjung Pinang, start closer to $30 to $60 per night. Mid-range resorts in Lagoi, including the Holiday Inn Bintan Lagoi, often sit between $100 and $200. Hotel Indigo’s positioning above that range places it in the upper-middle tier of Lagoi properties.

Dining prices compared to Singapore

Publicly available menus for Hotel Indigo’s restaurant were not captured in the data sources used for this review. A general rule cited in travel forums is that resort dining in Bintan costs roughly 10 to 20 percent less than comparable restaurant meals in central Singapore. Travelers who eat primarily at the resort’s own restaurant may not see dramatic savings, while those who eat at local warungs outside the tourism zone can spend significantly less.

The pattern: Bintan is cheaper than Singapore broadly, but prices inside the Lagoi resort zone – including Hotel Indigo – compress that gap. The real savings come from choosing activities and meals outside the gated tourism area.

What is the best resort in Bintan?

The answer depends on budget and traveller type. Hotel Indigo Bintan Lagoi Beach sits 5th out of 15 Lagoi hotels on TripAdvisor’s German site, suggesting an upper-tier but not top-ranked position. Its 2024 opening makes it one of the newest full-service beachfront options. The sister property, Holiday Inn Bintan Lagoi, offers a more mid-range price point and similar beach access. A new unnamed resort is scheduled to open in 2026 in the broader Lagoi area, according to local tourism press.

Hotel Indigo vs other Bintan resorts

Compared to the established Banyan Tree Bintan (in Tanjung Sayang, about 25 minutes south), Hotel Indigo’s 120-room, single-use plastic free positioning appeals to travellers who want a modern mid-size resort with eco-conscious credentials. The Banyan Tree property carries a higher price band and a longer track record. For travellers on a tighter budget, the Holiday Inn Bintan Lagoi remains the more accessible IHG option on the same beach strip.

Upcoming new resort in Bintan 2026

A new resort – brand and name not yet publicly confirmed – is expected to open in the Lagoi tourism zone in 2026, according to industry announcements. No specific comparison data exists yet, but it signals that the destination is still adding hotel capacity.

The implication: For a 2025 traveller, Hotel Indigo represents a balanced option between new build quality and mid-upper pricing. The 2026 entry will introduce fresh competition that could shift the pricing and ranking landscape.

Sample weekend itinerary at Hotel Indigo Bintan

A two-night stay offers enough time to use the pool, book a spa treatment, and take a short walk to Lagoi Bay Lake. Day 1: arrive by morning ferry, check in by 15:00, spend the afternoon at the infinity pool and sun terrace. Dinner at the hotel restaurant. Day 2: breakfast, followed by a spa session or fitness centre workout. Late morning walk to Lagoi Bay Lake. Afternoon free for reading by the pool. Evening barbecue on the beach (if offered by the hotel – check upon booking). Day 3: breakfast, check out by 12:00, ground transfer back to the ferry terminal.

This itinerary assumes the guest stays within the resort for most activities, matching the pattern described in the Trip.com Moments post where a repeat visitor gave a 5-out-of-5 rating and returned for a second stay.

Step-by-step transport guide

1. Book your ferry: Use Bintan Resort Ferries from Tanah Merah Ferry Terminal. Tickets can be purchased online in advance or at the terminal counter.
2. Arrive at Bandar Bentan Telani: Complete immigration formalities. The process typically takes 15 to 30 minutes.
3. Arrange ground transfer: Options include a pre-booked hotel shuttle, a metered taxi, or a ride from a local operator at the terminal. The drive to Hotel Indigo takes about 20 minutes.
4. Check in from 15:00: Leave your luggage at reception if you arrive before the official check-in time. The hotel allows early arrivals to use the pool and public areas.
5. Plan your return: Check out by 12:00 noon. Allow at least 3 hours from hotel departure to ferry departure to cover transfer and immigration.

Timeline: development milestones in Lagoi

• 2024: Hotel Indigo Bintan Lagoi Beach opens as one of the newest beachfront resorts in the Lagoi Tourism Area.
• 2024–2025: At least 64 guest reviews accumulate on Trip.com’s global site (score 9.3/10) and 47 reviews on Trip.com’s Korean site (score 9.6/10), indicating rapid adoption among Korean and other international travellers.
• 2025: Tripadvisor ranks the hotel 5th out of 15 Lagoi properties on its German platform, while Hotels.com lists a live example rate near €192.
• 2026 (anticipated): A new unnamed resort is scheduled to open in the Lagoi area, adding competition to the mid-upper tier.

Pros and cons

For a more budget-friendly family option nearby, check out this Holiday Inn Bintan Lagoi guide for rates and amenities.

FAQ

Sources cited

1. TripAdvisor – Hotel Indigo Bintan Lagoi Beach by IHG (EN)
2. TripAdvisor Japan – Room count and JPY price band
3. Hotels.com – Check-in/out, live price, location description
4. Trip.com – Global guest rating 9.3/10
5. Trip.com Korea – Regional rating 9.6/10 and sub-scores