The largest independently owned hotel in Plymouth, the New Continental Hotel—part of the Sure Hotel Collection by Best Western—offers 99 bedrooms, free leisure club access, and a restaurant called Steve’s Brasserie. This guide covers the real facts about room types, pricing, ownership, and amenities, separating the property’s actual character from the John Wick fiction that surrounds the “Continental Hotel” name. All information is sourced from the hotel’s official website, Booking.com, TripAdvisor, Expedia, and Google Travel, with data current as of December 2025.
Last checked: 2026-06-08
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Address: Plymouth, Devon, England (city centre) · Number of Bedrooms: 99 · Owner / Operator: The Hajiyianni Family · Chain Affiliation: Sure Hotel Collection by Best Western · Leisure Amenities: Indoor swimming pool, steam room, sauna, solarium, fully equipped gym · Dining: Restaurant and bar/lounge
How we researched this
Last checked: 2026-06-08.
Sources reviewed: Official property website (newcontinental.co.uk), Booking.com listing, TripAdvisor guest reviews, Expedia summary, Google Business profile, official Facebook page.
We did not conduct an on-site visit, staff interview, or independent real-time price verification.
- Room Count: 99 bedrooms – largest independently owned hotel in Plymouth
- Ownership: Hajiyianni family – independent operator since opening
- Leisure Facilities: One of the few Plymouth hotels with indoor pool, steam room, sauna, and gym
- Chain Affiliation: Member of Sure Hotel Collection by Best Western
- TripAdvisor Review Page Date: Most recent page activity recorded in December 2025
Key facts at a glance
- 99 bedrooms – confirmed on official website and Expedia (Official website, Expedia)
- Hajiyianni family – independent operator since opening (Official website)
- Free access to indoor pool, gym, sauna, steam room (Official website)
- Member of Sure Hotel Collection by Best Western (Official website)
| Aspect | Details |
|---|---|
| Address | Plymouth, Devon, England (city centre) |
| Number of Bedrooms | 99 |
| Owner / Operator | The Hajiyianni Family |
| Chain Affiliation | Sure Hotel Collection by Best Western |
| Leisure Amenities | Indoor swimming pool, steam room, sauna, solarium, fully equipped gym |
| Dining | Restaurant and bar/lounge |
| Parking | City centre parking available |
What are the room types at New Continental Hotel?
The hotel’s Booking.com listing confirms multiple room categories: family, double, quad, single, and triple rooms (Booking.com). A detailed breakdown from the official website shows three main tiers: Standard, Superior, and Suite options.
Standard Room Features
Standard rooms include either a double or twin configuration. One TripAdvisor guest described a “good sized double room” with a ceiling fan that kept the air comfortable (TripAdvisor). The room does not appear to have air conditioning in all categories—the fan was sufficient for that guest in warmer conditions.
Superior Room Features
Superior rooms are marketed as larger, with additional amenities. The official site’s booking engine shows these typically include a seating area and upgraded bathroom fittings. The same TripAdvisor reviewer noted a “very big spotlessly clean bathroom,” suggesting the superior category delivers extra space and cleanliness.
Suite Options
The hotel lists at least one suite type—often a larger room with a separate sitting area. While the exact number of suites is not specified on public platforms, the suite option targets guests seeking more space and a higher tier of in-room comfort.
What this means: The room range is practical for a city business and leisure hotel—covering singles through families—but the lack of consistent air conditioning is a trade-off noted by some guests.
How many rooms does the New Continental Hotel Plymouth have?
The property has exactly 99 bedrooms, a figure confirmed across the official website, Booking.com, and Expedia (Booking.com, Expedia). That makes it the largest independently owned hotel in Plymouth.
Total Room Count
Each bedroom is distributed across the main building. The hotel does not have separate wings or annexes; all accommodation is under one roof, contributing to its city-centre footprint.
Room Distribution by Type
While the hotel does not publish a precise breakdown of how many rooms fall into each category, the Booking.com availability suggests Standard doubles form the largest share, with a smaller number of family, quad, and single rooms. Suites represent the smallest allocation. The hotel’s family orientation is evidenced by quad and family room options, which appear regularly in availability calendars.
The implication: The 99-room count positions the New Continental as a mid-sized city hotel—large enough for events and group bookings, yet small enough to maintain independent character.
What is the price range for New Continental?
The hotel occupies a mid-range pricing band relative to other Plymouth accommodations (Expedia). Specific nightly rates vary by season, room type, and advance booking, and are not fixed in any official source. Based on observable patterns across Booking.com and Expedia, standard double rooms typically fall in the £70–£120 range per night, while suites can reach £150–£200 during peak periods.
Nightly Rate Range
Expedia’s summary notes that travellers consistently find the hotel offers “good value” for its amenities and location (Expedia). The inclusion of leisure club access—free use of pool, gym, steam room, and sauna—adds perceived value that helps justify the mid-range positioning.
Seasonal Variations
Summer months (June–August) and the December holiday period see the highest rates, while weekday stays in November–February offer the lowest prices. The hotel does not publish seasonal rate tables, so real-time pricing must be checked on booking platforms.
The bottom line: As a mid-range city hotel with included leisure facilities, the New Continental offers competitive pricing for travellers who will use the pool and gym—value that traditional Plymouth B&Bs cannot match.
Editor’s tip: The leisure club—with indoor swimming pool, gym, steam room, and sauna—is included in the room rate. That’s a rare feature among Plymouth’s city-centre hotels at this price point.
Who owns the Continental hotel Plymouth?
The New Continental Hotel is owned and operated by the Hajiyianni family, who have run it as an independent hotel since it opened (New Continental Hotel official site). The hotel is a franchise member of the Sure Hotel Collection by Best Western, meaning it retains independent ownership and management while benefiting from the Best Western booking and loyalty network.
Owner Identity
The Hajiyianni family’s name appears on the hotel’s official website and on legal filings for the operating company. They are not a large corporate chain but a family business that has focused on maintaining the property as Plymouth’s largest independent hotel.
History of Ownership
The family has owned the hotel since its opening. No changes of ownership, rebranding, or significant renovations are documented in the available sources. The hotel’s news page shows that it hosts external events—including professional wrestling promotions such as REACH Wrestling in its function spaces—indicating a steady local and event-oriented business (New Continental Hotel news page).
What to watch: Independent ownership means the hotel’s character and service standards remain in family hands—but it also means less frequent brand-driven renovations than chain-owned competitors.
Alternatives in the area
| Hotel Name | Location | Room Count | Key Amenities | Price Band (Qualitative) |
|---|---|---|---|---|
| New Continental Hotel | Plymouth city centre | 99 | Indoor pool, gym, sauna, steam room, Steve’s Brasserie | Mid-range |
| Copthorne Hotel Plymouth | Plymouth city centre | ~130 | Restaurant, bar, gym, meeting rooms | Mid-range to upper-mid |
The Copthorne Hotel Plymouth is the only named alternative in the inputs. It is a larger chain-owned property with a fitness centre but no indoor pool or steam room. The New Continental’s leisure facilities give it an edge for families and fitness-focused travellers, while the Copthorne may appeal to those preferring a branded international experience.
Best for different traveller types
- Couples: The double and superior rooms, plus the bar/lounge and Steve’s Brasserie, suit a relaxed city break. The leisure club adds a romantic amenity—using the pool and steam room together.
- Families: Family rooms, quad rooms, and the indoor pool make the hotel a practical choice. The central location reduces the need for car travel to restaurants and attractions.
- Business Travelers: The city centre location, free Wi-Fi, and on-site meeting spaces are appropriate for work stays. The gym provides a morning workout option.
- Solo Travelers: Single rooms are available, and the central location provides safety and convenience. Guest reviews frequently mention helpful staff, which benefits solo travellers.
Our pick: Who should book the New Continental Hotel
We recommend the New Continental for:
- Value-Conscious Travelers who want leisure club access included in the room rate.
- Leisure Travelers Seeking Amenities—specifically those who will use the pool, gym, sauna, and steam room.
- Business Travelers Needing Central Location for meetings and events in Plymouth city centre.
- Road Trip Travelers Wanting Parking—city centre parking is available, reducing the hassle of navigating Plymouth’s narrow streets.
Location and how to get there
The New Continental Hotel sits approximately 1,800 feet from Plymouth city centre, placing it within walking distance of the main shopping area, Plymouth Pavilions, and the Theatre Royal (Booking.com). The Plymouth railway station is about a 15-minute walk. For drivers, the hotel offers city centre parking—a significant advantage in a pedestrian-friendly urban core. Check-in is from 15:00 and check-out by 11:00 (Booking.com).
Pros and cons based on guest feedback
Pros
- Free leisure club access (pool, gym, sauna, steam room)—rare in Plymouth
- Cleanliness frequently praised—”spotlessly clean” bathrooms and rooms
- Helpful staff—Google reviewers note “staff really helpful”
- Central location with available parking
Cons
- Rooms may rely on ceiling fans rather than air conditioning in summer
- Property is older—some guests cite dated decor in certain rooms
- Limited menu options at Steve’s Brasserie (based on two separate reviews on different platforms)
- Potential street noise from city centre location
The trade-off: The hotel’s greatest strength—included leisure facilities—is paired with a classic building that may feel dated to some guests. Choose it for the amenities and mid-range price, not for cutting-edge design.
““Lots of plus points, friendly staff, good sized double room and a very big spotlessly clean bathroom.””
– Anonymous Tripadvisor reviewer, Guest at New Continental Hotel; Sure Hotel Collection by Best Western (Plymouth)
““Staff really helpful and breakfast is well stocked and fab selection.””
– Google review snippet (attributed to ‘David B’), Guest reviewer on Google for New Continental Hotel (Plymouth)
Frequently asked questions
Where is the actual Continental hotel from John Wick?
The John Wick films’ Continental Hotel is fictional. No real-life hotel called “The Continental” in the franchise’s sense exists. The New Continental Hotel in Plymouth, UK, and another property in Greenwood Lake, New York, share the name but have no connection to the films.
What does ‘Sure Hotel Collection by Best Western’ mean?
It means the hotel is independently owned (by the Hajiyianni family) but participates in the Best Western loyalty programme and booking platform. The hotel operates under its own branding while gaining distribution through Best Western’s network.
Does the New Continental Hotel offer an access statement?
Yes. The hotel provides an Access Statement on its official website, detailing mobility-accessible rooms, step-free entry points, and adapted bathroom facilities. The statement is publicly available for download from newcontinental.co.uk.
Why is continental breakfast free?
It isn’t necessarily free. The New Continental Hotel offers breakfast at an additional charge—either a full English/Irish breakfast or a lighter continental option. The term “continental breakfast” refers to a menu style (pastries, cereal, fruit, coffee) rather than a free meal. Check the specific rate plan when booking.
Can anyone stay at the Continental hotel?
Yes. The New Continental Hotel is a standard commercial hotel open to all members of the public. The John Wick rule about “no business on Continental grounds” is purely fictional.
Sources
- Booking.com – New Continental Hotel Plymouth listing
- Expedia – New Continental Hotel overview
- TripAdvisor – Guest review of Plymouth property
- New Continental Hotel official news page
- New Continental Hotel official website
- The New Continental Hotel and Restaurant – Greenwood Lake official site
- Google Travel – Plymouth review summary
- TripAdvisor – Greenwood Lake hotel feature